Whether you're interested in joining RNRC, need help with a radio, have a coverage question, want to host a repeater site, or need assistance with an existing membership, start here.
Tell us what you need and we'll route your request to the appropriate person. Here are some of the most common reasons people contact RNRC.
Questions about joining, eligibility, the application process, initial contributions, costs, or whether RNRC is a good fit for your organization.
Programming requests, new radios, approved devices, lost or stolen radios, talkgroups, roaming, or troubleshooting subscriber equipment.
Questions about whether RNRC may cover your property, operating area, route, or another location where you need communications.
Have a mountaintop, tower, communications site, ranch property, or other location that might improve the RNRC network? Tell us about it.
Questions about invoices, operating expenses, site participation, direct member expenses, payments, or other financial matters.
Not sure where your question belongs? Send it anyway. We'll make sure it gets to the right person.
Give us enough information to understand what you need. For coverage or technical questions, including the general location and how you plan to use the system can help us respond more effectively.
Many common questions about membership, equipment, pricing, and network operation are already covered in detail on the RNRC website.
RNRC is a member-owned cooperative. Providing a few useful details with your request helps us get it to the right person and resolve it more efficiently.
Locations, radio models, talkgroups, error messages, site names, invoice information, and a description of what happened can help us understand your request much faster.
RNRC is a cooperative rather than a continuously staffed commercial customer-service center. Response times may vary based on the type of request and the availability of the appropriate personnel.
Learn how membership works, what equipment is supported, and how shared-cost communications can serve your organization.